Privacy Policy

1. Who We Are

TerritoryOS ("we," "us," or "our") operates the website at territoryos.co and provides a territory-based local SEO platform for service business operators. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you use our website or submit an inquiry.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Business name and service type
• City or metro area of interest
• Any message or notes you include in a form submission
• Consent preferences (e.g., SMS opt-in status)

We also collect limited technical data automatically, including IP address, browser type, pages visited, and referring URL. This data is used for analytics and platform security only.

3. How We Use Your Information

We use the information we collect to:

• Respond to your territory inquiry and follow up within 24 hours
• Confirm territory availability for your service and city
• Send you communications related to your inquiry, including via SMS, email, or phone
• Contact you using automated or AI-assisted messaging tools (only if you have provided consent)
• Improve our platform and services
• Comply with applicable legal obligations

4. SMS and Automated / AI-Assisted Communications

If you provide your phone number and check the consent box on our inquiry form, you agree to receive SMS text messages from TerritoryOS related to your inquiry. These messages may be sent using automated systems or AI-assisted tools, including AI-generated text or voice outreach.

Message frequency varies based on your inquiry status. Standard message and data rates may apply.

To opt out of SMS at any time, reply STOP to any message. You may also email us at [email protected] to request removal from all outreach lists.

Consent to receive SMS or automated communications is not required to receive any service from TerritoryOS. You may submit an inquiry and request contact by email only.

For full details on our SMS program, see our SMS Policy.

5. How We Share Your Information

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes. We may share information with:

• Service providers who assist us in operating the platform (e.g., hosting, email delivery, CRM tools), under confidentiality obligations
• Legal authorities when required by law or to protect our rights

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you request deletion of your information, we will honor that request within 30 days unless retention is required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, contact us at [email protected].

8. Cookies and Analytics

Our website may use cookies or similar tracking technologies for analytics purposes. We do not use cookies to serve third-party advertising. You can disable cookies in your browser settings, though some features of the site may not function as intended.

9. Children's Privacy

Our platform is intended for business operators and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

TerritoryOS
[email protected]